Common issues we fix
- Recurring blockages and slow-draining fixtures
- Bad odours and trapped wastewater
- Blocked external drains and gullies
- Emergency overflows and backups
Most jobs from £95. No call-out fee. Fixed price before work starts.
| Service | Typical cost |
|---|---|
| Frozen pipe thaw + inspection | £95–£140 |
| Thaw + minor split repair | £140–£240 |
| Pipe insulation (lagging, loft) | £80–£200 |
| Pipe reroute after freeze damage | £300–£700 |
All prices include VAT. Exact cost depends on access, pipe condition, and blockage severity. We provide a fixed written quote before starting any work.
We assess symptoms and isolate the likely blockage point.
We clear and clean drains using the right method for the issue.
We provide practical recommendations to reduce repeat callouts.
Apply gentle heat using a hot water bottle or warm towels — never use a blowtorch or direct flame. Work from the tap end towards the frozen section and call us if in doubt.
Pipes in uninsulated lofts, garages, and outbuildings are most at risk during North East cold snaps. External supply pipes close to outside walls are also vulnerable.
Turn off your stopcock immediately to stop the water flow. Open taps to drain the system and relieve pressure, then call us — we aim to reach you within 45 minutes.
Yes. Insulating pipes in lofts and unheated spaces with foam lagging is the most effective measure. We offer a pipe lagging service as part of our frozen pipe work.
No. Our pricing is fixed year-round. A frozen pipe thaw and inspection starts from £95, with no extra charge for winter demand, evenings, or weekends.
No, Emergency Plumber In Sunderland does not charge any call-out fees. You only pay for the work completed.